Frequently Asked Questions
Everything you need to know about our pure, allergy-friendly chocolate.
What makes Pascha Chocolate different from other brands?
Pascha is dedicated to pure, minimalist chocolate. Our products are organic, non-GMO, and free from the top 8 common allergens, including dairy, soy, and nuts, ensuring a safe and clean indulgence.
How do you ensure your chocolate doesn't melt during shipping?
During warmer months or when shipping to hot climates, we use insulated packaging and cold packs. We also monitor transit times to ensure your chocolate arrives in perfect condition.
Is your chocolate vegan and paleo-friendly?
Yes, all Pascha Chocolate products are 100% plant-based and vegan. Our high-cocoa content bars are also popular with those following a paleo or keto lifestyle.
Where do you source your cocoa beans?
We source our single-origin cocoa beans from sustainably managed farms in Peru. We are committed to Fair Trade standards to ensure ethical treatment and fair wages for all farmers.
What is your return policy for food items?
Due to the perishable nature of chocolate, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Do you offer wholesale or bulk purchasing options?
Yes, we provide bulk chocolate chips and bars for bakers and retailers. Please visit our Wholesale page to apply for a professional account.